Cancellation/Refund Policy

We understand that unforeseen circumstances may arise, necessitating the cancellation or rescheduling of appointments. Our policy is designed to accommodate such situations while respecting the time of both our clients and professionals:

• Cancellation Notice: Please provide at least [specified timeframe, e.g., 24 hours] notice if you need to cancel or reschedule an appointment. This allows us to offer the time slot to other clients in need.

• Late Cancellations/No-Shows: Cancellations made less than [specified timeframe] before the appointment or failure to attend without notice may result in a fee equivalent to [percentage or fixed amount] of the session cost.

• Refunds: Refunds for prepaid sessions or packages are evaluated on a case-by-case basis. If a refund is warranted, it will be processed within [specified timeframe, e.g., 7 business days] through the original payment method.

• Rescheduling: We encourage rescheduling as an alternative to cancellation. Appointments can be rescheduled by contacting us at least [specified timeframe] in advance.